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FRENZ HOTEL KUALA LUMPUR, Kuala Lumpur – Your ideal downtown stay
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Key details
Hotel Overview
135 Jalan Tuanku Abdul Rahman,
Kuala Lumpur,
Malaysia,
50450,
Kuala Lumpur Federal Territory
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135 Jalan Tuanku Abdul Rahman,
Kuala Lumpur,
Malaysia,
50450,
Kuala Lumpur Federal Territory
Map view
135 Jalan Tuanku Abdul Rahman,
Kuala Lumpur,
Malaysia,
50450,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
1.2
mi
Mall
Chinatown
1.2
mi
Kuala LumpurMalaysia
Dataran Merdeka
3500 ft
Mall
Suria KLCC
1.2
mi
Market
Central Market
3000 ft
Park
KLCC Park
1.3
mi
Mosque
National Mosque of Malaysia
1.5
mi
Aquarium
Aquaria
1.3
mi
Jalan Raja Merdeka Square
Sultan Abdul Samad Building
3500 ft
Park
Kuala Lumpur Bird Park
1.5
mi
Park
Kuala Lumpur Butterfly Park
3500 ft
Pagoda
Sri Maha Mariamman Temple
1.2
mi
No 26 Jalan Sultan Hishamuddin
National Textile Museum
3500 ft
Mosque
Jamek Mosque
3000 ft
Jalan Tunku Abdul Rahman
Jalan Masjid India
3000 ft
Museum
Islamic Arts Museum Malaysia
1.5
mi
Park
KL Forest Eco Park
3000 ft
Shopping Area
SOGO Mall
1.7
mi
Gallery
Kuala Lumpur City Gallery
3500 ft
Mall
Petaling Street
1.2
mi
Stadium
Merdeka Stadium
1.2
mi
Stadium
Stadium Negara
1.2
mi
Monument
National Monument
1.6
mi
Kuala LumpurMalaysia
Alor Street
1.3
mi
Sasana Kijang
Bank Negara Malaysia Museum and Art Gallery
1.8
mi
Park
Bird Park KL
1.5
mi
Garden
Perdana Botanical Gardens
2.3
mi
Nearby
50050 Kuala Lumpur
DBKL City Theatre
1600 ft
Brickfields
'Torana' Gate
1100 ft
Church
St Mary's Anglican Cathedral
1900 ft
Restaurants
Burger King
600 ft
Jalan Bunus 6 Lot SWC1
Capital Cafe
800 ft
Jalan Tuanku Abdul Rahman
Ah Koong Eating House
1600 ft
172 Jalan Changkat Thambi Dollah
Sudu Restaurant
1600 ft
No. 42-1 Jalan Pju 5/10 Dataran Sunway
Baskin Robbins
1600 ft
G1.121 Sunway Pyramid
Popeyes Louisiana Kitchen
1600 ft
Grand Companions Sdn
Cor Blimey British Fish and Chips Desa Sri Hartamas
1600 ft
Jalan 27/70A No. 58 - GF
Auntie Anne's Pretzel Perfect
1600 ft
Jalan Airport
FamilyMart Malaysia
1600 ft
Lot G-01 Ground Floor Jalan Kong Lim
Guest Reviews & Ratings
What Guests Are Saying?
82%
loved it & would return
Convenient Location
Comfortable Rooms
Dining Disappointment
Service Issues
8.2/10
Great
Rooms
7.3
Location
8.0
Service
6.9
Dining
6.0
Guest reviews
8.2/10
based on 11 reviews
7.8
7.8/10 based on 833 reviews
Larry
United States,
May
2024
6.6/10
My stay at the hotel was a bit of a mixed experience. The rooms, although comfortable, lacked soundproofing which led to disturbances from adjacent rooms. Despite needing some maintenance, the bathroom with a rain shower was a nice touch. The service had its highs and lows, with helpful staff but some issues during check-in. The location was good, close to shopping areas and public transport, though a bit costly. The dining options were somewhat disappointing, and the facilities were decent.
Rooms
7.0
The room I booked, a deluxe twin, lacked soundproofing and was occasionally disturbed by noise from neighboring rooms. Despite needing some maintenance, the room was comfortable with a nice bathroom featuring a rain shower.
Service
6.0
The staff were helpful overall, but we faced some difficulties during check-in. The location, just at the back of the hotel, was convenient, and it could have been excellent if the room lamps were in better condition.
Location
8.0
The hotel's location was good, not far from the Golden Triangle and near shopping areas. It's close to public transport options like LRT Masjid Jamek and Bandaraya, making it convenient for exploring the city.
Dining
5.0
The dining experience, situated at the cafe next door, was underwhelming and closed earlier than expected. Although we missed out on the first day's meal and received a refund, the lack of assistance from the restaurant staff was disappointing.
Facilities
7.0
The hotel's facilities were decent, providing standard services like room service, car hire, and dry cleaning.
Convenient Location
Dining Disappointment
James
United Kingdom,
May
2024
7.2/10
The hotel is strategically located in the middle of Jalan TAR, making it very convenient for my family for both accommodation and shopping. Despite being a bit far from the golden triangle, the local hawker center behind the hotel was a steal deal for us. The service was exceptional with a welcoming and smiling staff, easy to find anything in the hotel, and various useful amenities. However, the dining options were limited with not many vegetarian choices available.
Rooms
8.0
The rooms are small but nicely appointed, and the bedding is very comfortable. I loved the stylish decor, especially the pebble floor shower and bathroom behind glass doors.
Service
9.0
The staff greeted us warmly and were attentive to our needs. The hotel offers various services like room service, car hire, and laundry, which added to the overall convenience of our stay.
Location
7.0
The hotel's location in the middle of Jalan TAR is very convenient for shopping and local transport options. However, it might not be the prettiest area, yet the vicinity to eateries and shopping spots compensated for it.
Dining
5.0
The dining experience was basic with limited choices, especially for vegetarians. Having to collect breakfast every time was a bit inconvenient.
Facilities
7.0
The facilities were clean and well-maintained, offering a decent level of comfort. However, the lack of substantial dining options affected the overall experience.
Friendly staff
Limited dining options
Robert
United Kingdom,
April
2024
5.4/10
My stay at the hotel had its ups and downs. The location was superb, right near Jalan Tar night market and Masjid Jamek station, making it convenient for my family to explore. However, the rooms were small and messy, with noticeable cigarette odors in the non-smoking rooms, which affected our comfort.
Rooms
5.0
The rooms looked messy and dirty, and were too small to move around comfortably after storing our luggage. The cigarette smoke odors in supposed non-smoking rooms were quite noticeable.
Service
5.0
The service was subpar as the staff at check-in were unhelpful and provided poor lighting for makeup. The display of rooms under maintenance detracted from our overall experience.
Location
9.0
The location was excellent, near the Jalan Tar night market and Masjid Jamek station, providing easy access to various attractions.
Dining
Facilities
Lauren
United States,
March
2024
7.0/10
The hotel rooms are classy, comfortable, and well-fitted with amenities for a pleasant stay, although there was an incident with a burst waterpipe from the room above. The back of the hotel also offers a good quality accommodation to survive comfortably in a foreign city.
Rooms
8.0
The rooms are classy, comfortable, and fitted with all necessary amenities to ensure a safe and cozy stay.
Service
7.0
The staff, particularly Syawal, was friendly and helpful throughout our stay, although there was an issue during check-in regarding the rate discrepancy.
Location
8.0
The hotel's location is strategic, providing easy access to various places on foot, especially the shopping area at Jalan Tuanku Abdul Rahman. However, the area can be quiet after 8 pm on weekdays.
Dining
5.0
The dining experience, particularly at the nearby restaurant, was subpar with limited choices and an issue with closing time discrepancies. However, the helpful staff tried to rectify the situation.
Facilities
7.0
The facilities at the hotel were good overall, offering the necessary services but with room for improvement.
Timothy
United States,
January
2024
7.4/10
The hotel is conveniently located with easy access to transportation and shopping areas. The rooms, although small, were well-maintained and comfortable, with a few cleanliness issues. The service was top-notch except for some instances of unfriendliness. The dining options were acceptable but not extraordinary. Overall, decent value for the price paid.
Rooms
7.0
The rooms looked like they had been properly cleaned but had some minor issues like remnants of snacks. The single bed was comfortable but the space was limited.
Service
8.0
The staff were generally accommodating and attentive, although some members lacked friendliness.
Location
9.0
The location was great, close to public transportation, shopping areas, and local dining options.
Dining
6.0
The dining experience was average, with breakfast served in a neighboring restaurant that was adequate but not exceptional.
Facilities
7.0
The facilities provided met basic needs, although not particularly impressive.
Rachel
United Kingdom,
November
2023
8.2/10
The hotel is situated in the heart of KL, which is very convenient and near public transport. The rooms, although needing a paint job, appear well maintained. The service is outstanding, with great hospitality and helpful staff. Dining options are limited but worth the price. The location is ideal for exploring the old shopping district and accessing public transportation easily.
Rooms
8.0
The deluxe twin room I booked needed a paint job but looked like it's been well maintained.
Service
9.0
The staff here are incredibly friendly and go above and beyond, offering to take us to local attractions and being helpful with our travel plans.
Location
9.0
The hotel is literally in the heart of KL, close to public transport like LRT and shopping areas, making it a prime location for exploring the city.
Dining
7.0
The dining options are limited to two standard menus, but the quality of the food made it worth the price.
Facilities
8.0
The facilities here are convenient and offer essential services that enhance the overall stay.
Convenient Location
Limited Dining Options
Joseph
United States,
November
2023
6.4/10
I had a mixed experience at this hotel. The rooms were of high standard but not bright enough at night, and the location was a bit disappointing due to the street's busyness. However, the service was friendly and secured with nice amenities, though my item went missing during my stay. The dining options were adequate but did not fulfill my palate, and the facilities were average.
Rooms
8.0
The rooms were of high standard but lacked brightness at night.
Service
7.0
The service was friendly and secured, but unfortunately, an item was stolen during my stay.
Location
5.0
The hotel is on a busy street in Little India, making it less attractive for strolling.
Dining
6.0
The dining options were adequate but did not really fulfill my palate.
Facilities
6.0
The facilities were average.
John
United Kingdom,
September
2023
7.4/10
The hotel location is superb, close to the night market and plenty of great food options. The rooms are well-equipped with tea and coffee making facilities, although lacking soundproofing. The service is pleasant but could be more helpful in certain aspects. The dining experience, while basic, is satisfactory for morning meals. The location is convenient for accessing the old shopping district and public transport, albeit with some noise challenges from the nearby night market.
Rooms
8.0
The rooms were well-lit, furnished tastefully, and made me feel cozy and pleasant.
Service
7.0
The staff were accommodating and helpful, providing various services to guests.
Location
9.0
The hotel's location is great, especially for exploring the old shopping district and accessing public transport, although noise from the night market could be disruptive.
Dining
7.0
The dining options, while not elaborate, were sufficient to start the day, offering a variety of local and Western dishes.
Facilities
6.0
The facilities met basic needs but could use some improvement.
Steve
United Kingdom,
August
2023
7.2/10
I stayed in a deluxe twin room facing the main road, and despite some noise from motorists, the room was quite big and clean. The photos didn't do justice to the actual room.
Rooms
8.0
The deluxe twin room I booked was quite big and clean, despite some noise from the main road.
Service
7.0
The staff were helpful, friendly, and easy to find, especially in such a famous street in Kuala Lumpur. I felt they could improve further and offer more services.
Location
8.0
The hotel's strategic location near Merdeka Square and not too far from transportation hubs made it convenient for travelers, despite being a bit small and crowded. The access to nearby shops was easy.
Dining
6.0
The breakfast had to be collected each time, and while it did not cater well to European tastes, the overall booking was worth it.
Facilities
7.0
The facilities provided at the hotel showed potential, but some improvements could enhance the overall experience.
James
United States,
July
2023
7.0/10
Staying at the hotel was a mixed experience. On the positive side, the room I had on the 3rd floor was small but quiet, suitable for a short stay, with enough light coming in. However, there were some issues with the staff at check-in, as they initially declined to check us in at the pre-booked rate and charged a higher walk-in rate. The location on Jalan Tuanku Abdul Rahman was convenient for shopping and getting around Kuala Lumpur.
Rooms
7.0
My room on the 3rd floor was small but quiet, with enough light coming in.
Service
6.0
The staff was always pleasant and helpful, making us feel welcome and sharing local knowledge. However, there were issues with check-in rates not matching the booking and a lack of acknowledgment of our reservation.
Location
8.0
The hotel's location on Jalan Tuanku Abdul Rahman was convenient for shopping, dining, and accessing public transportation.
Dining
7.0
Dining was a bit problematic with the restaurant closing earlier than stated, causing us to miss out. Still, the quality of the roti was a highlight of the dining experience.
Facilities
7.0
The hotel offered standard facilities and amenities, nothing exceptional but sufficient for a short stay.
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